Banfield Pet Hospital at 4421 Virginia Beach Boulevard in Virginia Beach, Virginia

Customer Reviews about Banfield Pet Hospital

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  The vets and techs and the front desk people are ALWAYS so helpful I highly recommend taking your babies here! They answer any and all questions thouroughly and with love and I always trust them to take care of my pets with gentleness and love. The plans they have are affordable and the fa t that they are located inside the pet store is always awesome and you can hut 2 birds with one stone have it be medicines treats food or toys. Highly highly recommend!!
  October 29, 2017

  by Miranda Sheffey
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  I suppose this is what happens when employees are afraid of getting fired or otherwise penalized because of low 'sales' performance (I've noticed that the last couple of years increased pressure to get additional services) and also from a potential client complaint (mine) about inappropriate pressure: In Florida, 9 years going to Banfield Pet (petsmart) with 2 chihuahuas, who have been healthy, and 4 of those years with this Dr. Sherer. No issues, all interactions cordial and professional. I refused excessive (and not included in the plan) testing, and afterwards precanceled the plan for both. I discovered, when looking for other information in my dog's medical record for a new vet, that he had put in my record, in addition to other defamatory statements: "She said she was going to throw the dog at me" Seriously?! It also explains why I had a bizarre and uncalled for conflict with the Banfield here in Virginia Beach, which was about a service charged for but not performed, (based upon evidence and my pet's history ...I saw this defamatory record afterwards). If corporate believes this garbage, it means they really don't think highly of the public, doesn't think it's possible for one of the clients to actually have the background to participate in their pets' care, and it explains a lot. It especially explains the regional 'Customer Care' instantly becoming defensive and reprimanding me over some perceived offense about the Dr's integrity. I go for years navigating through life without problems like this, but when this does happen, it's reflective of a crap corporate culture.
  April 06, 2017

  by S Como

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About Banfield Pet Hospital in Virginia Beach