Owl Creek Veterinary Hospital at 587 South Birdneck Road in Virginia Beach, Virginia

Customer Reviews about Owl Creek Veterinary Hospital

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  ASK THEM FOR THE PRICE BEFORE THEY TOUCH YOUR PET.THEY WILL SEND YOU BILLS AFTER. THEY NEVER TOLD Me THAT EVERY GLUCOSE TEST W COST FOR ME $24.10 THEY JUST SEND ME A BILL AFTER.From the beginning I ask the business women (its not even a doctor) if I can do test at home she told me it's to complicated with dogs(I LOOKED A VIDEO NOTHING COMPLICATED !! its very easy to do and less stress for your pet!!)HEY I CAN DO THIS FOR LESS THEN 0.50 cents AT HOME.PLUS THEY KEEP MY POOR THING BABY FOREVER FOR THIS TEST WICH MAKES HIM VERY NERVOUS AND HIS SUGAR IS GOING UP BUT THEY Don't CARE ABOUT THIS(i knew they taking a pic of my baby)glucose test usually takes less then 1 min.......During my waiting time I figured out there are customers 60& up(this the age of people whom are not friendly with internet).DID YOU EVER SEE VET HOSPITAL TO BILL YOU AFTER????NO I NEVER SEE SOMETHING LIKE THIS FOR 7 YEARS!!!and on the end on the phone they told me that I left the office without paying .....hahahaha ok why you didn't tell me to pay when I comeback few hours later????!!KEEP YOUR BABY A WAY FROM BUSINESS GO TO REAL DOCTOR !!!
  August 23, 2017

  by катрин кабатова
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  Owl Creek was my veterinary of choice for the last few years. The staff is friendly, I was always able to get appointments quickly if needed, and the Veterinarians were very knowledgeable. Unfortunately, my last experience with them resulted in many unnecessary labs and x-rays which landed me with an astronomical bill. My 5 year old terrier had an upset stomach (minimal vomiting, and still eating as normal) and was told that the best course of action was to run blood work and do x-rays. While I did have to sign off of the estimated cost (which was $100 less then my final bill), I felt pressured to provide this care to my dog. I believe the recommended course of treatment should have been to start conservatively with medication, and if symptoms did not improve, then additional testing should be done. I certainly want the best for my pets, and wanted to get him comfortable, however, the pressure to perform unnecessary testing should have been discussed with me in more detail, but it seemed more of an afterthought. The result of all of the labs was a few days of antacids and a low fat diet, which could have been discovered by simply starting the medication and changing the food.
  May 19, 2017

  by Emily Mackowiak
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  While I feel that their veterinarians and staff are pleasant, multiple times we have been pushed with the most costly options first for treatment. The final straw was our dog having an upset stomach and we spent over $750 for tests that yielded a result of nothing more than treatment with antacids and other medication which should have been the first option. Their facilities are nice and I'm sure that their vets and technicians are knowledgeable, but trust is a big factor and I do not feel that they have a hard working family's best interests as their priority. I feel taken advantage of when comparatively they are far more expensive than equally effective veterinary practices in the area.
  May 09, 2017

  by Ryan Brown

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About Owl Creek Veterinary Hospital in Virginia Beach